Tagged With: excuses
GrandPa Died…Grandma Died…Who Really Died?
One of the great things about being a vacation rental manager is hearing the stories of why a guest needs to cancel, leave early or just want money back for a reservation. “My Grandpa just died is the first e-mail from the guest and then the second e-mail states that “Grandma” just died…wow we are … Continue reading »