One of the great things about being a vacation rental manager is hearing the stories of why a guest needs to cancel, leave early or just want money back for a reservation. “My Grandpa just died is the first e-mail from the guest and then the second e-mail states that “Grandma” just died…wow we are thinking what a drag to lose both grand parents in the flash of an eye wink wink.
Pot Growing Tenants and Their Issues
This is from our “farmer” tenants. They have a huge grow operation but can’t pay rent? What’s wrong with this picture?
Guests who turned indoor pool up to 100 degrees!
These are comments from our “pool boy”
Hi Dana & Michelle,
I have been trying to clear the pool at &^%$%^ but the water is too far gone.I will be going there today ( 10am) to see if the filter ( which is sized too small for the pool ) has cleared the water. The filter is requiring daily cleaning and is not doing the job.I will have to drain the pool starting today if you want it ready for the 3/12 check in…The cost for all this is going to be $250 to drain & fill the pool and chem balance it.I had a drain & fill on the spa and a filter cleaning/service yesterday so the total cost will be $350.Don’t forget to add the cost to heat the pool to 100 ($100)and to reheat the new water ($100)And remember…the guests that are there were not able to use the pool…$100 credit.
Total should be ~~$650+
The guests that intentionally turned the pool temp to 100 should pay for their mistake…
Also…Really need to kick their ass!